Refund Policy
**Return Policy**
We offer a 10-day return window, which allows you 10 days from the date you receive your item to request a return.
**Eligibility for Return**
To qualify for a return, your item must:
- Be in the same condition as when you received it
- Be unworn or unused
- Include tags and be in its original packaging
- Be accompanied by the receipt or proof of purchase
**Initiating a Return**
To initiate a return, please email us at info@wawclick.com. Returns must be sent to the following address: [INSERT RETURN ADDRESS]. Please ensure that returns are requested before sending items back, as items returned without prior approval will not be accepted.
**Damages and Issues**
Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
**Exceptions / Non-Returnable Items**
Some items cannot be returned, including:
- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., special orders, personalized items)
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
Returns are not accepted for sale items or gift cards. Contact us if you have questions about a specific item.
**Exchanges**
To exchange an item, return the original item for a refund, and then place a new order for the item you want.
**Refunds**
Once we receive and inspect your return, we will notify you of the refund status. If approved, a refund will be issued to your original payment method within 10 business days. Note that it may take additional time for your bank or credit card company to process and post the refund. If you haven't received your refund within 15 business days after approval, please contact us at info@wawclick.com.
